Hygiene Supervisor

Role summary:

Supervises and monitors staff responsible for maintaining the cleanliness of public areas within the hotel and resort complex.

Prepares daily task schedules and assigns duties to hygiene team members.

Conducts training sessions and ensures the proper implementation of operational procedures.

Carries out quality control checks and addresses any deficiencies in performance.
‍

Responsibilities:

- Supervising and monitoring the work of hygiene staff

- Introducing new employees to procedures and providing on-the-job training

- Distributing work equipment and cleaning supplies

- Guiding employees through daily activities, task execution, and communication channels

- Tracking task execution and providing feedback on shortcomings

- Preparing and assigning daily schedules and task allocations

- Communicating with outlets and beach bar supervisors to coordinate cleaning efforts during special events (celebrations, corporate events, etc.)

- Identifying different types of stains and selecting appropriate cleaning agents and methods for removal

- Completing checklists during inspection rounds

- Reporting damages, malfunctions, and irregularities to relevant departments

- Coordinating with the landscaping supervisor

- Responsible for the cleanliness and upkeep of public areas, including reception, restaurants, spa center, playrooms, offices, and overall cleanliness impression

- Ensuring correct implementation of hotel procedures and standards

- Overseeing the appearance and conduct of team members in the hygiene department

- Monitoring cleanliness levels daily and initiating periodic or immediate actions as needed

- Preparing and submitting daily reports on completed activities.

- Creating and reporting next-day activity plans.

- Responding promptly to urgent requests and prioritizing tasks accordingly.

- Addressing guest complaints and resolving potential issues with urgency.

- Monitoring hygiene and setup quality in public restrooms.

- Inspecting and maintaining records of automated air fresheners in assigned areas.

- Communicating with storage and supply departments.

- Collaborating with the technical maintenance department

‍

Join our team!

‍